Archive for the ‘Support’ Category

SpeedTrace Pro - new CTP Version 3.4 online!

Tuesday, January 26th, 2010

Two separate setup installations

To enable the free distribution of recorders (trace agents) and independent tracing for advanced test automation, the program has been divided into two separate setups that run independently from one another.

The installation consists of 2 setups and 1 sample program
1st setup:       Just the recorder
2nd setup:      Recorder + SpeedTrace client

Both setups can be dowloaded directly from here:

http://dotnet-profiler.com/get-net-profiler-and-tracer-now/#pro_ctp

Test automation interface …

SpeedTrace Pro First Preview 3.4 Upgrade thus adds the following new features:

1. TraceAgentService (1st setup) runs independently without SpeedTrace license. So you now have a setup without the graphic configuration and analyzing component.

2. You now also have a test automation interface (2nd setup)!
a) Via Library (Tracing API)
- Recording API
- Analysis API
b) Via Command Line Interface (command files control the recorder)

… enables regular sanity check monitoring

This is only the first part of the features Version 3.4 will eventually have. But the features should come in useful to perform the sanity checks you might want to carry out regularly on your own or your clients’ apps:

(A) Command Line Interface

  • The command line interface tool ipcas.SpeedTrace.SpeedTraceTool.exe is located in the folder <SpeedTraceAppDir>\etc.
  • A sample command line file  (TestJob.txt) is located in the folder <SpeedTraceAppDir>\Samples\Testautomation\viaCLI

(B) Tracing API (Recording & Analysis)

  • sample AutomationRecorderTester.csproj can be found in the folder <SpeedTraceAppDir>\Samples\viaAPI\AutomationRecorderTester

We welcome your evaluation feedback …

Since these features are still in the initial stages of testing, we would warmly welcome any suggestions you may have and ask you to report any difficulties the moment they crop up so that we can set things right as soon as possible. Should you have any questions, comments, or wishes, please do not hesitate to contact us at holger.heinrich@ipcas.de or bruce.roberts@ipcas.de

… and offer our fullest support

Of course, you will on request receive our ample support for best practices to profile and trace your app to your best advantage. We’d also be delighted to be able to demonstrate the full scope of SpeedTrace Pro to you and your colleagues and answer any further questions you may have in a cost-free Webinar.

You may also download the SpeedTrace Pro pre-release Version 3.4 from our SpeedTrace download section.

Posted in Events, Releases, Support | No Comments »

Take a SpeedTrace Pro Webinar!

Thursday, April 30th, 2009

More than just a tool!

As mentioned earlier SpeedTrace Pro is more than the customary software profiling tool, which also places higher demands on user expertise. It is a whole toolkit of versatile modular functionality. It stands for an interactive evaluative process using the whole range of functions and filters to delve layer by layer through the depths of your problematic code.

SpeedTrace provides you with a powerful concept!

Above all SpeedTrace Pro provides a concept with the aim to lay bare and transparent poorly or imperfectly designed software components and thereby empower and systematically guide the developer, tester, or administrator towards the right kinds of solutions.

Getting started

When you start profiling your application with SpeedTrace Pro, for example in a trial period, we recommend you in any case to make use of our extensive support. The advantage for you is to get expedient online help in the case of issues or problems encountered while evaluating, and for us to get sufficient feedback how we can best help you to suit your requirements.

To familiarize yourself …

Depending on the environment and the size, complexity or special nature of your application, you might at some point run into hurdles in the process of getting acquainted with SpeedTrace Pro. Usually, these can be overcome with a few changes to the default settings or by applying filters in the right places …

… we offer cost-free webinars!

For this purpose we have arranged to conduct cost-free user-specific webinars (online tutorials) for you and your staff

  • to get you started (introductory sessions)
  • to work on a special problem you might have (supervised sessions over the phone while you’re working with SpeedTrace Pro)
  • and/or to familiarize you with the wide range of SpeedTrace’s most salient features (online sessions with examples highlighting specific features).

For more advanced forms of support to develop your profiling skills or, for example, to help you supervise your profiling processes, we also offer SpeedTRace Pro Workshops and Consulting.

Apply for a cost-free webinar now!

Posted in General, Support | 1 Comment »

UNC Paths

Thursday, March 13th, 2008

A few days ago we had an inquiry in regard to the license server used for the floating license model. Our customer configured the license server, however, he did not bear in mind the note: Use UNC path. Therefore, I have decided to make a small entry here in order to leave a reference for future inquiries.

UNC path is the Universal/Uniform Naming Convention that describes the location of a volume, directory, or file. The format for a UNC path is \\server\volume\directory\file-name and is not case-sensitive. If the configuration of the license server is performed either directly onto the server or from another computer, this UNC path should remain identical throughout the network, since this information is encrypted within the license file.

For example, if a user installing SpeedTrace within a network (illustrated below) configures and activates the license server directly onto the server with a specific UNC path (e.g., \\192.145.342.5\SpeedTraceServer\License.lic), other computers attempting to connect to this license server need to use exactly the same UNC path, otherwise the license server interprets this request as either system tampering or “Installation code does not match”.

The same principle is applied when companies have teams abroad.

Server License Configuration

Server License Configuration

Posted in Support | No Comments »


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